Before using the platform’s services, please read the Privacy Policy carefully. Your acceptance of the terms of use and our Privacy Policy, as well as your consent and agreement to be legally bound by the same, are signified by using this platform to obtain services. We committed to protecting the privacy and personal information of users of our mobile application, SavvyPool. This privacy statement describes how we gather, utilise, disclose, and safeguard the data we receive from App users. By accessing or using the App, you agree to the terms and practices described in this Privacy Policy. Please avoid using this platform for any services if you do not agree with the Privacy Policy. It is deemed that if you continue to use the platform, you have given SavvyPool your unconditional consent and agreement as set forth in section 43A and 72A of the Information Technology Act, 2000.

a) Savvy Pool may need some personal information from users in the course of and for the provision of its services, such as their name, email address, contact information, permanent address, etc. In order to provide seamless and uninterrupted services, Savvy Pool may be required to share certain personal information, such as name and contact number, with its registered business partners. Savvy Pool only utilizes such information to verify and authenticate users' identities. However, Savvy Pool never uses a user's personal information for commercial gain or divulges it to any unrelated third parties.

b) For the purposes of this Privacy Policy, "you" or "User" shall mean any natural or legal person, whether registered or not, who has agreed to use the Platform and avail of Savvy Pool's services in accordance with the terms of use, including Users whose accounts are about to expire.

c) You hereby consent to the collection, use, and disclosure of Your information in the ways set forth in this Privacy Policy and acknowledge that by using the Services, you agree to the practises and policies specified in this Privacy Policy. You shouldn't use the Services if you disagree with our Privacy Policy. You represent that you have the consent of the person or entity using the Services on your behalf (such as your kid) or on behalf of an organization (such as your company) to accept this Privacy Policy.

d) This privacy policy complies with all applicable laws, rules, and regulations that are currently in effect, including but not limited to the Information Technology Act of 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and the Information Technology (Intermediaries Guidelines) Rules, 2011, also known as the "SPI Rules" and the "IG Rules”.

e) The SavvyPool's collection of Personal Information and Sensitive Personal Information ( here in after collectively referred to as "Information"), as well as the goals, methods, and procedures involved in gathering and using such Information, as well as the disclosure of such Information, are governed by this Privacy Policy.

INFORMATION WE COLLECT:-

a) When you use the Platform, we gather and keep the personal data that you voluntarily submit on occasion. Our main objective is to give you a secure, effective, seamless, and personalized experience. This enables us to tailor the Platform to your needs and give services and features that will most likely satisfy them. This will make your experience safer and simpler. More significantly, while doing so, we gather from you whatever personal data we deem relevant for accomplishing this goal and offering our services. We don't gather delicate personal data like biometric data, bodily characteristics, or physiological status.

b) You must register with SavvyPool in order to access the Platform's services. You are no longer anonymous to us after you provide us with your personal information. We try to make it clear which fields are necessary and which ones are optional. You may choose not to utilize a certain service or feature on the Platform if you do not want to disclose information. To use the Services, however, you must first create a personal profile. We, our business partners, and other people with whom you may freely choose to share your personal profile may examine the information you provide therein in order to deliver seamless services, assure authenticity, and prevent fraud and mischief.

c) To analyse the flow of our web pages, gauge the success of our advertising campaigns, and advance confidence and safety, we employ data gathering tools like "log data" and "cookies" on specific sites and in specific areas of the Platform. The information or data that your browser delivers to us as "Log Data" and the "Cookies" that are stored on your computer's hard drive to help us provide our services are different. We provide some services that can only be accessed by using a "cookie." Additionally, we employ cookies so that you have to input your password less frequently while logged in. Additionally, cookies might assist us in delivering content that is customized to your interests. The majority of cookies are "session cookies," which means that they are removed from your hard drive at the conclusion of a session. If your browser allows it, you may always choose to reject our cookies, but doing so may prevent you from using some features of the Platform and force you to input your password more frequently when logged in.

d) In addition, there is a chance that third-party "cookies" or other similar technologies will appear on some Platform sites. Third-party cookies are used by them; we have no control over them.

e) We will gather the data you give us if you decide to post messages on our message boards or offer comments. As allowed by law, we keep your information as long as it's required to resolve disputes, offer customer assistance, and troubleshoot issues.

f) We may compile information about you into a file if you send us personal communication, such as emails or letters, or if other users or third parties provide us correspondence regarding your activity in relation to the Platform.

g) When users engage with the Platform, we may gather non-personally identifying data about them. Non-personal identification information may include the name of the user's browser, the type of computer they are using, and technical information about their means of connection to our Site, including the browser type, the Internet service provider used, and other similar information, like the Media Access Control (MAC) address, screen resolution, operating system version, and type and version of their internet browser. It may also include the date and time the user first accessed the Platform or any of its components. If you visit the Platform using a mobile device, we may collect comparable data, such as the kind and identity of your device.

h) By using the Platform or by giving us your consent (where required by law), you consent to the transfer of information to countries outside of your country of residence, which may have different data protection laws than in your country. Your personal information may be stored and processed in any country where we have facilities or service providers.

USE OF PERSONAL DATA :-

a) We use personal data to fulfil your service requests, link you with our business partners, and instantly confirm your geolocation. We use your personal information to enforce our terms and conditions, resolve disputes, troubleshoot issues, help promote a safe service, gauge consumer interest in particular goods and services, personalize your experience, detect errors, fraud, and other illegal activity, and as otherwise disclosed to you at the time of collection.

b) We gather and analyse demographic and profile information regarding the use of our website by our users in an attempt to continuously enhance our product and service offerings. In order to further its goals and in the interest of promoting open, consumer- and user-driven practices and policies, SavvyPool reserves the right to disclose aggregate demographic data of its users and members to advertisers, groups, associations, governmental authorities, and others.

c) We do not divulge sensitive personal data about specific Users to advertisers, merchants, or other third parties that promote their goods or services on the platform, nor do we divulge such data to governmental agencies or outside service providers.

d) In order to run our website and identify server issues, we recognise your IP address and geolocation. Additionally, your IP address is used to identify you and compile general demographic data about you.

e) We shall retain a record of the information you voluntarily supply us via electronic mail so that we can reply to you. When you register on our site or fill out a form, we are the only ones to receive information about you. Additionally, you might be required to submit your name, email address, or phone number while completing a form on our website. However, you are welcome to browse our website anonymously. We retain the right to call, SMS, email, or use WhatsApp to communicate with you about our goods and services in the event that you have provided your personal information and contact details—even if your phone number is set to DND.

SHARING OF INFORMATION WITH OUTSIDE PARTIES :-

1) Your privacy is a top priority for SavvyPool. To use the Platform, you must acknowledge that we might occasionally have to release your personal information to third parties.

2) SavvyPool reserves the right to provide legal, accounting, or other advisors that provide professional services and/or who assist us in training, quality monitoring, and quality enhancement of our services to the user and/or business partners with call recordings of all phone calls made between: [1] any User and SavvyPool; [2] any Business Partner and SavvyPool; and [3] any User and Business Partner of SavvyPool. You hereby provide SavvyPool your unreserved approval to distribute these call recordings with third parties for such purposes. You also waive your right to sue SavvyPool in connection with the same.

3) We could divulge personal data to our affiliates and corporate partners. Unless you specifically opt out, these organizations and their affiliates may market to you as a result of this sharing.

4) We could provide third parties access to personal data. In order to give you access to our Services, to abide by legal obligations, to enforce our User Agreement, to support our marketing and advertising efforts, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services, we may need to provide you with this disclosure. Without your express permission, we will never provide your personal information to a third party for marketing or advertising.

5) If necessary to react to court orders, subpoenas, or other legal process, we may be obligated by law or in the good faith conviction that doing so is reasonably necessary to do so. In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party / User; or protect the rights, property, or personal safety of our Users or the general public, we may disclose personal information to law enforcement officers, third party rights owners, or others.

SAFETY GUIDELINES :-

By highlighting the greatest user contributions, SavvyPool constantly reaches out to a larger audience. However, in doing so, we will not permit anything that, in our sole discretion, we believe might be potentially dangerous, provocative, or humiliating to our Users, to be uploaded, published, or put on the Platform or website. In order to ensure their online and Platform safety, users should keep the following in mind.

a) Password security is the exclusive responsibility of the user. Nobody in charge at SavvyPool will know your password. You should take precautions to prevent unauthorised access to your password, computer, and mobile device. When completed, remember to log out of the Platform. No responsibility is assumed by SavvyPool for any unauthorized use of your account or password. SavvyPool must be notified right away if you believe there has been any unauthorized use of your account by sending an email to admin.sp@savvypool.com.

b) Each User is liable for the security of their personal data. Users are strongly advised from posting their home addresses, email addresses, phone numbers, or other personally identifiable information online for public use.

c) All Users should be aware that any images they publish to the Platform may be downloaded as anybody with access to a computer screen has the ability to save any image they see. Technically, there is no way to stop this, hence SavvyPool is not accountable in these situations. Please do not post your photographs if you are concerned about someone else viewing or storing them. You may, at your option, send our business partner a photo directly, and not through the Platform, if they request one as part of any contact between you and the partner.

d) Do not advertise pyramid schemes, distribute chain letters, or solicit users to work for any network marketing or multilevel marketing companies.

e) You may not, whether personally or otherwise, invite users to join a forum or chat group on another website.

f) All Users are cautioned that everything they say or do online might result in legal repercussions. Particularly, Users may be held accountable for any threatening remarks, false assertions, or other unlawful and fraudulent claims they make.

MISCELLANEOUS

a) CHILDREN’S PRIVACY :-

Any individual over the age of 12 may use our services, however those under the age of 18 must have a parent or legal guardian present during the whole process or session. Without the permission of their parents or legal guardians, we never intentionally collect personally identifiable information from children or other users under the age of 18. If we learn that a child under the age of 18 has given us personal information, we will promptly tell them and ask them to either get their parent's or legal guardian's permission or remove the information. After the predetermined amount of time, we remove the data from our servers if the user disregards the instruction. Please get in touch with us if you're a parent or guardian and you know that your child has given us personal information so that we can take the appropriate measures.

b) LINKS TO OTHER WEBSITES :-

Links to other websites that may gather personally identifiable information about you are available on our website. Savvy Pool highly suggests that you study or carefully read over the privacy policy of such websites before continuing to visit them since Savvy Pool is not accountable for the privacy practises or the content of such third party websites.

c) SECURITY PRECAUTIONS :-

Strict security controls are in place on our platform and website to prevent the loss, misuse, and modification of the data that is in our care. We provide the usage of a secure server whenever you modify or access the information associated with your account. Once we have your information, we follow strong security procedures to keep it safe from unauthorized access. To safeguard the personal data we handle, we take appropriate administrative, technological, and organizational steps. Unfortunately, there is no way to ensure that a data storage system or Internet-based data transfer will be 100% safe. If you have cause to suspect that dealings with us are no longer secure (for instance, if you think the safety of any accounts you may have with us has been jeopardized), please let us know immediately. please immediately notify us of the problem by contacting us or emailing us at admin.sp@savvypool.com

d) COMMERCIALS ON SAVVYPOOL’S SUB-DOMAINS :-

When you visit our website or platform, we may employ the services of third-party advertising firms to show ads. In order to show you adverts for products and services you might be interested in, these businesses may utilise information about your visits to this and other websites (but not your name, address, email address, or phone number).

e) YOUR CONSENT :-

By using the Platform and/or submitting your information, you consent to the collection and use of the information You disclose on the Website or Platform in accordance with this Privacy Policy, including but not limited to Your consent for disclosing your information in accordance with this Privacy Policy.

f) TO THIS PRIVACY POLICY :-

As and when there is any changes amendment to this policy, you will be asked to accept the amended policy if you wish to continue to use the Platform and only after your acceptance you could continue to use the platform.

CHANGES TO THE PRIVACY POLICY :-

We might occasionally update our privacy statement. Any significant changes will be communicated to you by posting the updated Privacy Policy on our website or through the App. You agree to the revised Privacy Policy by continuing to use the App after such updates.

CONTACT US :-

Please get in touch with us at [contact information] if you have any queries, concerns, or recommendations regarding our privacy statement or our privacy practices. Please be aware that this Privacy Policy only applies to the App and does not apply to any websites, services, or applications operated by third parties to which the App may provide links. Before sending any personal information to any third parties, we urge you to study their privacy policies.